Error: You are not able to route through this server
This error occurs when a Lotus Notes client tries to access a database on a server it doesn't have direct access to, via a "Pass-thru" server that hasn't approved the connection.
Solution
- Check Pass-Thru Settings: On the server document, verify the "Pass-Thru Use" field in the Security tab includes the user or group.
- Fix Connection Document:
- Open your local address book.
- Go to Advanced > Connections.
- Open the document for the destination server.
- Change "Connection Type" from "Passthru" to "Local Area Network" if you are on the same network.